FAQ - Skip Bins

What is a skip or skip bin?

A skip or skip bin is an open design bin often used at construction and renovation sites. The skips are not emptied on site but are usually replaced by an emptied one, with the full bin taken to the tip or dumpsite. A skip ranges from about 3m³ to about 18m³, and are made of steel making them hard to break. Skips are often placed at the front of construction sites, which makes disposing of waste easy for tradesman and labourers.

What items are not allowed to be placed in Smartskip skip bins?

Liquid, food and hazardous wastes are not permitted to be placed in Smartskip bins.  Hazardous wastes include asbestos, poisons, paints, oils, gas bottles and toxic wastes.  If you have hazardous wastes that you need to dispose of, contact Smartskip on 07 3373 5000 and a specialist service will be arranged for you. 

Can I arrange a skip bin to be delivered on a weekend?

Yes. Smartskip are operational six (6) days a week and can deliver skip bins to you on Saturday.

How do I order a skip bin from Smartskip?

Smartskip takes pride in offering a personal service with unrivalled customer service levels. To speak with one of our customer service representatives, phone 07 3373 5000 between Monday and Saturday.

Can I pay by credit card?

Yes. Smartskip accepts payment via cash, eftpos and all major credit cards (N.B. American Express and Diners Club are not accepted).

How much notice is needed to hire a skip?

Smartskip guarantees a 24 hour delivery turnaround - order today and the skip can be delivered tomorrow. Please call one of Smartskip's knowledgeable customer service representatives for additional information.

To what level can I fill the skip?

Skips can be filled up to the top rail, but there must not be any materials protruding over the top of the skip. Overloaded bins are dangerous and create Occupational Health and Safety concerns for Smartskip employees and the general public.

What happens if I overload the skip?

Smartskip can only remove skips that are filled level to the top of the bin with no materials protruding.  If the skip is overloaded, Smartskip will arrange for an additional bin to be delivered (at the customers cost) and the customer will be asked to unload the excess waste that is protruding.  Overloaded bins are dangerous and create Environmental Protection Agency (E.P.A.) and Occupational Health and Safety risks.

Where will Smartskip place the skip?

Smartskip will deliver the skip bin to footpaths only.  If you request the bin to be delivered inside your property or elsewhere, all damage above and below ground is at your expense.  All care but no liability is accepted in delivery and collection of bin from any property.

How long can I keep the skip?

Smartskip has an extensive range of skip bins so they have the flexibility to schedule bin hire for 7 day periods. Speak to a customer service representative to discuss the details of your job and to arrange timings 07 3373 5000.

If I want the skip for longer, is there an additional charge?

Depending on the total duration of extra days that the skip is hired will depend on whether an additional charge will be incurred. Phone 07 3373 5000 for more details.

Am I locked in to the confirmed delivery and collection dates?

Smartskip has an extensive range of skip bins so they have the flexibility to make last minute adjustments to service details if necessary. Phone 07 3373 5000 to amend any delivery or collection details.

Is Smartskip an environmentally friendly skip provider?

With society moving towards a greener lifestyle, skip bin suppliers are finding new ways to ensure they can recycle a large percentage of the waste placed in skip bins. Cleanfill or hardfill waste streams are redirected to recycling facilities to be recycled into hard rubble for laying roads. Green waste skips are being redirected to landscaping facilities to be turned into mulch.

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